What you’ll do

The premium service you’ll deliver will uplift our customers. Your ability to adapt to their different needs and circumstances, every time, is what sets BA Euroflyer apart. It's time for a bold approach to customer service. 

• Deliver world-class service excellence in line with our service standards and behaviours 
• You’ll ensure all operational safety, security and health and safety responsibilities are performed to the highest standards  
• Ensure compliance with all corporate policies and procedures in accordance with relevant legislation 

What you’ll bring

When you join BA Euroflyer as Cabin Crew you will be working within a diverse team that is quick-thinking, hard-working and customer focused. You’ll ensure that our customers are provided with a safe, relaxing, and secure experience.

If you have a keen interest in aviation, you just need to be yourself and bring;

• Passion for Customer Service: Demonstrate a genuine passion for delivering outstanding customer service. 
• Communication Skills: Outstanding communicator and effective decision-maker. 
• Time Management: Demonstrate effective time management skills. 
• Resilience: Ability to remain resilient in dynamic and challenging environments. 
• Continuous Learning: Motivation for constant learning, personal growth and openness to feedback. 
• Brand Ambassador: Committed to being a brand ambassador, upholding excellence in safety, security, and service standards every day. 
• Team Player: Hardworking, empathetic, and collaborative.

Your experience:

• 12 months of customer service experience 
• Aged 18 or over at time of application 
• Proficient in both spoken and written English 
• Have the right to work in the UK, and a passport that allows unrestricted global travel 

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. The role offers a contract with a competitive basic salary of £17,500, with the potential to earn up to £25,000 annually through flying/duty pay and a tax-free subsistence allowance. 

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.